Privacy Policy

Information We Collect

We collect information that you provide directly to us when you:

  • Contact us through our website forms
  • Place an order or make a purchase
  • Subscribe to our newsletter or communications
  • Interact with our website or services

The types of information we may collect include:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (processed securely through third-party payment processors)
  • Order history and preferences
  • Communication preferences
  • Information automatically collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and requests
  • Communicate with you about your orders, inquiries, and our services
  • Send you marketing communications (with your consent where required)
  • Improve our website, products, and services
  • Analyze website usage and trends
  • Prevent fraud and ensure security
  • Comply with legal obligations

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate interests: When processing is necessary for our legitimate interests, such as improving our services, provided these interests do not override your rights and freedoms

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • With payment processors to facilitate transactions
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger
  • With your consent or at your direction

All third parties with whom we share information are required to maintain appropriate security measures and use your information only for the purposes specified.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal information from the EEA to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • The purposes for which we process it
  • Legal and regulatory requirements
  • The potential risk of harm from unauthorized use or disclosure

Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information promptly.

If you believe we may have collected information from a child under 16, please contact us immediately.

Third-Party Services

Our website uses various third-party services that may collect and process your information:

Google Ads Conversion Tracking

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service may use cookies to track your interactions with our ads and website.

Google Ads Remarketing

We may use Google Ads remarketing to show you relevant advertisements based on your previous visits to our website. This is done through cookies and similar technologies.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This service collects information such as page views, time spent on pages, and navigation patterns.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Maps API

If we use Google Maps on our website, Google may collect information about your location and usage of the map features. This is subject to Google's Privacy Policy.

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies.

Cookie Usage

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically.

Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Giftsloveart
119 Smith St
Summer Hill NSW 2130
Australia
Phone: +61 491 669 006
Email: clients@giftsloveart.world